Is It Safe to Buy Tickets on LiveFootballTickets?

Buying football tickets can be difficult, especially for sold-out Premier League matches, Champions League fixtures, and international tournaments. When official tickets are no longer available, supporters often turn to secondary ticket marketplaces such as LiveFootballTickets.

But is LiveFootballTickets safe and legitimate, or could buying from the website leave you outside the stadium without a valid ticket?

LiveFootballTickets is an established secondary ticket marketplace that has successfully supplied tickets to many customers since 2006. However, it is not an officially authorised seller for Premier League tickets, and purchasing through the platform carries more risk than buying directly from a club.

Here is what potential buyers should know before placing an order.

What Is LiveFootballTickets?

LiveFootballTickets is an online marketplace that connects football fans with individuals and companies selling tickets. In the terms and conditions we find the following:

“When purchasing a ticket on our website (“Website”) you are purchasing a ticket or tickets directly from individuals or companies selling these tickets on the Website (the “Sellers”). We provide services to both the Sellers and to you, the buyer, including marketing, search functions, logistics, and transaction services which allow you to safely and securely purchase tickets from Sellers.

This distinction is important. LiveFootballTickets is not the original issuer of the tickets. According to its terms, customers purchase tickets from third-party sellers, while the platform provides services such as payment processing, marketing, ticket delivery and customer support.

Ticket prices are set by sellers and may be significantly higher than their original face value, particularly for popular or sold-out matches.

The website sells tickets for competitions including:

• The Premier League
• The Champions League
• La Liga
• Serie A
• The Bundesliga
• International matches
• Major football tournaments such as the World Cup

The platform can therefore be attractive to international visitors and other supporters who cannot obtain tickets through a club’s official sales process.

Is LiveFootballTickets Legitimate?

LiveFootballTickets appears to be a functioning secondary marketplace rather than an obviously fraudulent website. It has operated for many years, provides published contact information and has accumulated thousands of customer reviews.

As of July 2026, its Trustpilot profile displayed more than 20,000 reviews. Approximately 86% were five-star reviews, while 4% were one-star reviews. Many positive reviewers reported receiving valid tickets, getting useful delivery updates and entering stadiums without problems.

However, a legitimate business can still present risks. Some negative reviews describe delayed ticket delivery or tickets that did not work at the entrance because of blockades.These complaints represent a minority of the published reviews, but they should not be ignored when an expensive match, flight or hotel booking depends on the ticket.

Online reviews are useful for identifying general patterns, but they cannot guarantee that an individual order will be successful.

Is LiveFootballTickets an Authorised Ticket Seller?

For Premier League matches, LiveFootballTickets is not listed as an authorised ticket source.

The Premier League includes LiveFootballTickets.com on its list of known unauthorised ticket websites and advises supporters to exercise extreme caution when dealing with the websites on that list.

However, keep ind mind “Unauthorised” does not automatically mean that every ticket sold through the website is fake. It means that the marketplace does not have official permission from the relevant league or club to sell those tickets.

That creates several potential problems. A club may cancel a ticket that it discovers has been resold against its terms.

What Does the LiveFootballTickets Guarantee Cover?

But here is why we think Livefootballtickets is still a good option: LiveFootballTickets advertises a “150% Money Back Guarantee.”

According to the website, the guarantee applies in two main situations:

1. The tickets do not arrive before the match.
2. The tickets are rejected at the stadium entrance.

The company states that it will first try to arrange replacement tickets. When replacements cannot be provided in time, the customer should receive a refund of the amount paid, plus a credit worth 50% of the order for a future booking.

For a match that is cancelled without being rescheduled, the terms state that the ticket price and shipping may be refunded to the original payment method. The service fee may instead be returned as a voucher for a future purchase.

The guarantee is especially important when purchasing tickets. When buying tickets from individuals on social media, for example, these guarantees are not available, which increases the risk of being scammed.

Why Are Tickets Sometimes Delivered Late?

One common concern among secondary-market buyers is that tickets may not arrive until shortly before kick-off.

Football clubs increasingly use mobile tickets, rotating barcodes and other digital systems to prevent unauthorised resale. Some clubs do not release or activate tickets until a few days before the match.

LiveFootballTickets acknowledges in their terms the following:

“ELECTRONIC FORMATS:

PDF files are usually sent out between 24/48 hours prior to the event date for our customers to print at home at their own convenience.

Mobile Tickets are QR codes that are usually transferred 24/48 hours before the match and, depending on the club or federation responsible to release them, our customers may be required to download an application in order to receive them and present at the stadium gates.

PAPER TICKETS
Deliveries are usually made via Royal Mail or FedEx International and all deliveries will require a signature (...)
We send you an email to let you know when your tickets are shipped and you can expect them to arrive within 48 hours (usually 1 day) if sent by Royal Mail, and 7-10 days with FedEx International Delivery.

Late delivery does not necessarily mean that an order has failed. However, it can be stressful for people travelling internationally or spending significant amounts on accommodation and transport.

Before ordering, check the expected delivery method. A ticket might be provided as a mobile transfer, downloadable file, membership card, mobile phone or in-person collection. Follow every instruction carefully, particularly when the ticket must be returned or transferred after the match.

Advantages of Using LiveFootballTickets

The main advantage is reliable ticket availability. The marketplace may offer tickets for matches that are already sold out through official channels. In addition, the sellers are verified professional sellers who are thoroughly reviewed by LiveFootballTickets, which helps make the platform safer and reduces the risk for buyers a lot.

Other possible benefits include a wide range of matches, different seating categories and the ability to find several seats together. The platform also publishes email and live-chat contact options and says that it provides additional support on matchdays.

Its large volume of positive customer reviews suggests that many orders are completed successfully.

Risks and Disadvantages

The biggest disadvantage is that LiveFootballTickets is an unofficial secondary marketplace.

Tickets can cost several times their original face value, and additional service charges may make the final price considerably higher than the amount first displayed.

Other risks include:

• Receiving tickets very close to the match
• Being given seats in a different area than expected
• Receiving a ticket registered to another person
• Having a ticket cancelled by the club
• Being refused entry
• Experiencing difficulty obtaining an immediate resolution on matchday
• Losing non-refundable travel or accommodation costs, even when the ticket itself is refunded

Because prices, fees and availability can vary significantly between resale websites, it is worth comparing several platforms before making a purchase.

This is where TicketSeal can help. TicketSeal compares football ticket listings across multiple marketplaces, with all service fees included in the displayed prices. This allows supporters to review available options, compare prices, and identify the most suitable deal in one place.

For example it may look this:

How to Reduce the Risk

Our recommendation is to always try the home club’s official website first. In practice, this means checking membership sales, official ticket exchanges, hospitality packages, and authorised travel partners such as P1 Travel, which can also be found in our ticket comparison.

Before purchasing from LiveFootballTickets:

• Confirm the exact match, date and home team.
• Check whether the listing is for home or away supporters.
• • LiveFootballTickets also takes steps to help ensure supporters are seated in the correct section. For certain matches, buyers may be asked which team they support so that they are not placed in a section intended for opposing fans. This is particularly important for fixtures where home and away supporters must be kept separate.
• Read the delivery instructions and refund conditions.
• Pay with a payment method that offers dispute protection.
• Save the listing, receipt, confirmation email and all messages.
• Keep your phone charged and make sure you can access the ticket offline when possible. And also if needed to contact LiveFootballtickets on their email in which they respond almost immediately
• Arrive at the stadium early so there is time to contact support.
• Contact the platform immediately when a ticket fails.

The guarantee page says customers whose tickets are rejected may need evidence such as confirmation from the stadium and a photograph taken at the entrance. Buyers should therefore document any problem before leaving the ground.

Final Verdict: Is LiveFootballTickets Safe?

LiveFootballTickets has supplied valid tickets to many customers and has a strong overall pattern of positive online reviews. It also offers a written guarantee for tickets that are not delivered or do not work.

However, it cannot be considered as safe as purchasing directly from a football club. It is an unauthorised secondary marketplace, prices may be far above face value, tickets may arrive late and there remains a possibility that a club will cancel or reject a resold ticket.

For that reason, LiveFootballTickets is best treated as a higher-risk option for supporters who understand the secondary ticket market and are unable to obtain tickets through official channels. However, its large number of customer reviews and long track record make it one of the more established options within the secondary market.

The safest order of preference is:

1. The football club’s official ticket office
2. The club’s official resale exchange
3. An authorised hospitality or travel partner
4. An unofficial secondary marketplace only after carefully reviewing the risks

LiveFootballTickets may work successfully for many buyers, but no customer should consider entry guaranteed simply because an order has been confirmed. Read the latest terms, check the club’s ticketing rules and avoid making non-refundable travel arrangements unless you are comfortable with the possibility of a ticket problem.

Information and policies checked in September 2026. Ticketing rules, guarantees and customer ratings may change.